Serval BlogFeaturedCompanyEngineeringProductIn the NewsInsightsIntroducing Serval Silent ModeKeep Serval AI in the background and tag for help when neededProductJun 23, 2025Introducing AI FeedbackCollect user feedback on Serval's AI agent and track changes in a real-time dashboardProductJun 16, 2025Introducing Serval's New Public APICreate tickets from anywhere, embed AI resolutions, and sync users at scale with a single set of REST endpoints and webhooks.ProductJun 12, 2025Introducing Serval Integration with Jira Service Management, Freshservice, and LinearTake advantage of Serval's AI capabilities without replacing your existing ticketing systemProductMay 30, 2025Introducing Private Serval Messages with Team RoutingYour own private help desk - for all your requestsProductMay 12, 2025Introducing Tasks in Serval TicketsSay goodbye to Jira checkboxes. Serval tickets now track manual tasks.ProductMay 5, 2025Introducing GitHub AutomationsAutomate GitHub PRs and more from a help desk requestProductApr 30, 2025Introducing Third Party Knowledge Base IntegrationServal's AI agent answers employee questions using docs from Notion, Confluence, etc.ProductApr 17, 2025Introducing Request on Behalf OfRun workflows on behalf of other users - with approvalProductApr 11, 20251234
